A. SHIPPING INFORMATION

We offer free worldwide shipping. Delivery time for our products is usually 2-3 business days for Germany and Austria, 3-5 business days within EU-Countries and around 10-20 business days for all other international orders.

Generally, orders are processed within 1-2 business days. You will receive  a confirmation e-mail as soon as we have shipped your order.

In the case of deliveries to countries outside the European Union, additional costs may be incurred in individual cases which we are not responsible for and which you must bear. These include, for example, costs of transferring money by credit institutions (for example, transfer fees, exchange rate charges) or import duties or taxes (for example, customs duties). For more information, see http://ec.europa.eu/taxation_customs/dds/cgi-bin/tarchap?Lang=DE and import VAT at http://auskunft.ezt-online.de/ezto/Welcome.do and especially for Switzerland at http://xtares.admin.ch/tares/login/loginFormFiller.do.

Pickup is not possible for logistical reasons.


B. PAYMENT INFORMATION

I. Payment options
We offer the possibility of payment by credit card or via PayPal.


II. Detailed information about the individual payment options
1. Credit card: Conveniently pay by credit card. We accept the following credit cards: Visa, Mastercard and American Express. Payment by credit card is made by SSL transmission (Secure Socket Layer). The entered data is encrypted immediately.
2. PayPal